Search Issue in Trade, Fav Artist, Quest, and Gem Shop
Update - We are continuing to monitor for any further issues.
Oct 09, 2025 - 22:41 UTC
Monitoring - We have deployed a patch for search. Please note that this is a quick patch instead of a long term fix. We are monitoring and we'll continue to work on the long term fundamental fix.
Oct 09, 2025 - 21:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 09, 2025 - 19:33 UTC
Artist Data Issue
Monitoring - We have deployed a patch that should get artist gem prices and new music back up. Please note that this is a quick patch instead of a long term fix. We are monitoring and we'll continue to work on the long term fundamental fix.
Oct 09, 2025 - 21:42 UTC
Investigating - We are currently investigating this issue.
Oct 09, 2025 - 19:37 UTC

About This Site

Welcome to Soundmap's Status Page. We will provide real-time update on all operating systems and uptimes!

Uptime over the past 90 days. View historical uptime.
Map Drops Operational
90 days ago
100.0 % uptime
Today
Trade & Auction Operational
90 days ago
100.0 % uptime
Today
Profile Operational
90 days ago
100.0 % uptime
Today
Quest Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
93.47 % uptime
Today
New Music Operational
90 days ago
95.66 % uptime
Today
Artist Gem Prices Operational
90 days ago
95.66 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 10, 2025

No incidents reported today.

Oct 9, 2025
Artist Data Import Issue
Resolved - We are currently investigating this issue.
Oct 9, 19:34 UTC
Oct 8, 2025
This is an example incident
Resolved - Empathize with those affected and let them know everything is operating as normal.
Oct 8, 19:39 UTC
Monitoring - Let your users know once a fix is in place, and keep communication clear and precise.
Oct 8, 19:29 UTC
Identified - As you continue to work through the incident, update your customers frequently.
Oct 8, 19:35 UTC
Investigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
Oct 8, 20:05 UTC
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Powered by Atlassian Statuspage